Utah Disaster Kleenup FAQs
Find answers to common questions about Utah Disaster Kleenup’s water damage, fire damage, mold remediation, asbestos, insurance, and property restoration services across Utah.
Frequently Asked Questions About Water Damage Restoration in Utah
Is water removal covered by my insurance?
Water removal is often covered by homeowners insurance if it’s from something sudden, like a burst pipe—but things like flooding or long-term leaks usually aren’t covered unless you have extra protection. If you’re not sure, it’s always a good idea to check your policy or chat with your insurance provider!
How long will it take to dry?
Depending on a variety of conditions, most properties take an average of 3-5 days to completely dry. Continuous operation of professional drying equipment along with monitoring and adjustments made by a Disaster Kleenup team member will ensure the quickest drying outcome for your space.
How do you monitor the drying?
Our certified mitigation technicians will take moisture readings to determine moisture levels in the affected areas. Throughout the drying process, a representative from Disaster Kleenup will schedule periodic checks so they can monitor moisture readings and adjust equipment to accelerate drying.
Is it safe to stay on-site during the drying process?
Noise and wind velocity created by air movers are sometimes bothersome. However, it is safe to stay on-site unless instructed otherwise by your insurance company, your Disaster Kleenup representative, or your physician if you have unique medical circumstances. When in doubt, call us for advice.
Why is there a strange odor?
Even if the source of water that caused your flood is fresh, many property owners notice a strange smell following water damage. What you smell is bacterial off-gassing odor from building materials, furniture, dormant spills or possible pet accident areas. Most odors dissipate as the humidity drops back to normal levels. Additionally, we apply antimicrobial treatments to reduce bacterial growth and eliminate odors.
Learn more about our Water Damage Restoration services.
Frequently Asked Questions About Fire Damage Restoration in Utah
What should I do after a fire?
- Contact your insurance company.
- Document everything for insurance reimbursement and tax purposes.
- Hire a contractor to board-up and secure your property if there are exposed doors/windows/openings.
- When possible, gather critical and high value items to take with you.
What shouldn’t I do after a fire?
- Enter the premises unless deemed safe by Fire Authority’s.
- Attempt to turn on utilities yourself.
- Consume food, beverages, and medicine that have been exposed to heat, smoke, and soot.
How can UDK help after a fire?
- Board-up and tarping
- Water damage mitigation
- Fire and smoke damage cleanup
- Packout and storage of personal property
- Repairs and restoration
Learn more about our Fire Damage Restoration services.
Frequently Asked Questions About Mold Remediation in Utah
What is mold?
Mold is a microscopic organism that grows on plant or animal matter. It serves the important environmental function of breaking down dead material and recycling nutrients. To reproduce, mold produces spores that can spread through insects, air, or water. Under the right conditions, the spores feed on moist textiles and materials, multiplying and spreading.
Is my home prone to mold?
Virtually any home is prone to mold. All it needs to grow is sufficient moisture and organic material. Mold often grows when humidity, condensation, or a water leak comes into contact with drywall, carpet padding, or tile.
What symptoms indicate mold exposure?
The symptoms of mold exposure are similar to seasonal allergy symptoms. Headache, skin irritation, throat irritation, cough, respiratory problems, nasal and sinus congestion, and eye irritation are common. Individuals with a respiratory illness or compromised immune system are at higher risk. If you are experiencing these symptoms and suspect mold exposure, consult a qualified medical professional.
Can mold affect my health?
Mold exposure can affect people differently, particularly those with allergies, asthma, respiratory conditions, or other sensitivities. If you have health concerns related to mold exposure, consult a qualified medical professional.
How do I know if I have a mold problem?
If you notice a furry, slimy, or discolored patch in the home, or detect a musty odor, you might have mold growth. Mold commonly grows in window moldings, shower curtains, air conditioners, bathroom tiles, and areas prone to water.
How does mold removal work?
We recommend professional mold cleanup for any amount of mold growth, slight or excessive. The earlier you catch it and take action, the quicker the restoration. Mold cleanup involves identifying and correcting the source of the water, discarding affected materials, and cleaning the area with industry-standard, antimicrobial disinfectants.
Learn more about our Mold Removal services.
Frequently Asked Questions About Asbestos Removal in Utah
How do I know if my property contains asbestos?
Asbestos may be present in older building materials such as flooring, insulation, ceiling materials, siding, and other construction products. Testing is required to confirm whether a suspected material contains asbestos.
Does UDK provide asbestos testing?
Yes. UDK can collect samples from suspected asbestos-containing materials and send them to an accredited laboratory for analysis.
What happens during asbestos removal?
The affected area is contained, asbestos-containing materials are carefully removed, and the work area is cleaned using controlled procedures designed to reduce exposure and cross-contamination.
When should asbestos be addressed during renovation or restoration?
If suspected asbestos-containing materials may be disturbed during renovation, demolition, or restoration work, they should be evaluated before the work proceeds.
Do you provide asbestos removal for homes and businesses?
Yes. UDK provides asbestos removal and abatement for residential and commercial properties across Utah.
Learn more about our Asbestos Removal services.
Frequently Asked Questions About Contents Cleaning
What types of belongings can be cleaned and restored?
Many household and business contents may be recoverable depending on the material, condition, and type of damage.
Can smoke odors be removed from belongings?
In many cases, affected contents can be cleaned and deodorized depending on the material and severity of the smoke exposure.
Can water-damaged belongings be restored?
Some water-damaged items can be cleaned and restored if they are addressed quickly and the materials remain salvageable.
Learn more about our Contents Cleaning services.
Insurance & Restoration FAQs
Who is ultimately responsible for payment?
The property owner is responsible for payment. If you have filed an insurance claim, UDK collects your deductible, and your UDK estimator works directly with your insurance company to submit documentation and keep the claims process moving as smoothly as possible.
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