In this webinar, we will review the legal concepts of negligence and bad faith as they apply to insurance agents, agencies, and carriers. We will discuss real-world claim scenarios involving errors, misrepresentation, and improper coverage, as well as how courts determine liability and standards of care. Topics include common triggers for negligence claims, examples of bad faith practices, interpleader actions, documentation best practices, and lessons agents can apply to reduce risk and uphold professional integrity.