FAQs
Water Damage
FAQs
Depending on a variety of conditions, most properties take an average of 3-5 days to completely dry. Continuous operation of professional drying equipment along with monitoring and adjustments made by a Disaster Kleenup team member will ensure the quickest drying outcome for your space.
Our certified mitigation technicians will take moisture readings to determine moisture levels in the affected areas. Throughout the drying process, a representative from Disaster Kleenup will schedule periodic checks so they can monitor moisture readings and adjust equipment to accelerate drying.
Noise and wind velocity created by air movers are sometimes bothersome. However, it is safe to stay on-site unless instructed otherwise by your insurance company, your Disaster Kleenup representative, or your physician if you have unique medical circumstances. When in doubt, call us for advice.
Even if the source of water that caused your flood is fresh, many property owners notice a strange smell following water damage. What you smell is bacterial off-gassing odor from building materials, furniture, dormant spills or possible pet accident areas. Most odors dissipate as the humidity drops back to normal levels. Additionally, we apply antimicrobial treatments to reduce bacterial growth and eliminate odors.
Fire Damage
FAQs
- Contact your insurance company.
- Document everything for insurance reimbursement and tax purposes.
- Hire a contractor to board-up and secure your property if there are exposed doors/windows/openings.
- When possible, gather critical and high value items to take with you.
- Enter the premises unless deemed safe by Fire Authority’s.
- Attempt to turn on utilities yourself.
- Consume food, beverages, and medicine that have been exposed to heat, smoke, and soot.
- Board- up & Tarping
- Water Damage Mitigation
- Fire & Smoke Damage Repair
- Packout & Storage of Personal Property
- COMPLETE Restoration
Mold Remediation
FAQs
Virtually any home is prone to mold. All it needs to grow is sufficient moisture and organic material. Mold often grows when humidity, condensation, or a water leak comes into contact with drywall, carpet padding, or tile.
The symptoms of mold exposure are similar to seasonal allergy symptoms. Headache, skin irritation, throat irritation, cough, respiratory problems, nasal and sinus congestion, and eye irritation are very common symptoms of mold exposure. Individuals with a respiratory illness or compromised immune system are at a high risk for health problems from mold exposure.
If you notice a furry, slimy, or discolored patch in the home, or detect a musty odor, you might have mold growth. Mold commonly grows in window moldings, shower curtains, air conditioners, bathroom tiles, and areas prone to water.
We recommend professional mold cleanup for any amount of mold growth, slight or excessive. The earlier you catch it and take action, the quicker the restoration. Mold cleanup involves identifying and correcting the source of the water, discarding affected materials, and cleaning the area with industry-standard, antimicrobial disinfectants.
The property owner is responsible for payment. If you have filed an insurance claim, UDK will collect your deductible at the time of service. The day following your loss, you can expect a call from our manager of new accounts, making sure we have all the information to quickly and accurately submit your claim and set up your account. Your UDK estimator will take care of working with your insurance company, ensuring the claims handling process runs as smoothly as possible.
Sometimes mold can hide in covered areas that you may not notice, like behind appliances, wallpaper, or under flooring. If you have concerns that mold is lurking in your hidden corners, call UDK. We have more than 40 years of mold remediation experience. We’ll even come to your home and evaluate the area at no cost to you.
Non-Emergency Inquiries
You construct a dream. We will construct them into reality.
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