FAQs

Get quick answers to our most frequently asked questions

Water Damage

FAQs

Water removal is often covered by homeowners insurance if it’s from something sudden, like a burst pipe—but things like flooding or long-term leaks usually aren’t covered unless you have extra protection. If you’re not sure, it’s always a good idea to check your policy or chat with your insurance provider!

Depending on a variety of conditions, most properties take an average of 3-5 days to completely dry. Continuous operation of professional drying equipment along with monitoring and adjustments made by a Disaster Kleenup team member will ensure the quickest drying outcome for your space.

Our certified mitigation technicians will take moisture readings to determine moisture levels in the affected areas. Throughout the drying process, a representative from Disaster Kleenup will schedule periodic checks so they can monitor moisture readings and adjust equipment to accelerate drying.

Noise and wind velocity created by air movers are sometimes bothersome. However, it is safe to stay on-site unless instructed otherwise by your insurance company, your Disaster Kleenup representative, or your physician if you have unique medical circumstances. When in doubt, call us for advice.

Even if the source of water that caused your flood is fresh, many property owners notice a strange smell following water damage. What you smell is bacterial off-gassing odor from building materials, furniture, dormant spills or possible pet accident areas. Most odors dissipate as the humidity drops back to normal levels. Additionally, we apply antimicrobial treatments to reduce bacterial growth and eliminate odors.

Fire Damage

FAQs

  • Contact your insurance company.
  • Document everything for insurance reimbursement and tax purposes.
  • Hire a contractor to board-up and secure your property if there are exposed doors/windows/openings.
  • When possible, gather critical and high value items to take with you.
  • Enter the premises unless deemed safe by Fire Authority’s.
  • Attempt to turn on utilities yourself.
  • Consume food, beverages, and medicine that have been exposed to heat, smoke, and soot.
  • Board- up & Tarping
  • Water Damage Mitigation
  • Fire & Smoke Damage Repair
  • Packout & Storage of Personal Property
  • COMPLETE Restoration

Location

FAQs

Our Layton branch services the following zip codes. If you are unsure if we service your area please give us a call and we'll be happy to help. 

  • Layton: 84040, 84041
  • Clearfield: 84015
  • Kaysville: 84037
  • Farmington: 84025
  • Syracuse: 84075
  • Clinton: 84015
  • Roy: 84067
  • Ogden: 84401, 84403, 84404, 84405, 84414
  • South Ogden: 84403
  • Washington Terrace: 84405
  • Riverdale: 84405
  • Sunset: 84015
  • West Point: 84015
  • Hooper: 84315
  • West Haven: 84401
  • North Ogden: 84414
  • Pleasant View: 84414
  • Harrisville: 84404
  • South Weber: 84405
  • Uintah: 84405
  • Morgan: 84050
  • Bountiful: 84010
  • Centerville: 84014
  • North Salt Lake: 84054
  • Woods Cross: 84087
  • Salt Lake City: 84101, 84102, 84103, 84104, 84105, 84106, 84107, 84108, 84109, 84111, 84112, 84113, 84114, 84115, 84116, 84117, 84118, 84119, 84120, 84121, 84123, 84124, 84129
  • Millcreek: 84106, 84107, 84109, 84117, 84124
  • Murray: 84107, 84121, 84123
  • South Salt Lake: 84115, 84119
  • Holladay: 84117, 84124

Non-Emergency Inquiries

Not sure if you need our services? Contact us for a FREE consultation!
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(801) 553-1010